Social Engagement

Socially active brands build better relationships with their customers, creating brand loyalty and trust.

Brandify will work with you to create a well-structured digital marketing strategy that aligns with your business goals. Find all of your social tools in one place. Monitor topics, schedule content, make posts, and view campaign results for all locations.

70%

of B2C marketers have gotten their customers through Facebook

- Optin Monster 

119%

better ROI seen in companies that engage in social selling 

- Awario

76%

of buyers are ready to have sales conversations on social media

- Social Selling Index 

Make Better Decisions By Listening

Easily monitor what conversations are taking place around your brand across social channels.

Monitor important topics you choose and get sentiment analysis that quickly highlights if customers are responding to your brand in a positive or negative way.

Sentiment Analysis

Make Better Decisions By Listening

Easily monitor what conversations are taking place around your brand across social channels.

Monitor important topics you choose and get sentiment analysis that quickly highlights if customers are responding to your brand in a positive or negative way.

Engage with Posts

Create targeted content and campaigns through the Brandify dashboard.

Schedule posts for local, regional, or specific groups of locations in advance with high-quality creatives. Grab your audience's attention with call-to-action buttons to prompt people to call, sign up, book appointments, and more.

 

Engage with Posts

Engage with Posts

Create targeted content and campaigns through the Brandify dashboard.

Schedule posts for local, regional, or specific groups of locations in advance with high-quality creatives. Grab your audience's attention with call-to-action buttons to prompt people to call, sign up, book appointments, and more.

 

Create Google Posts at Scale

Schedule content for all Post-types: What’s New, Offer, Product, Events, and most importantly COVID-19.

Post updates instantaneously to the Knowledge Panel and maps. Get creative with photos, videos, call-to-actions, coupon codes, and more - in the most visible real estate on Google search results to increase conversions.

Google Posts at Scale

Create Google Posts at Scale

Schedule content for all Post-types: What’s New, Offer, Product, Events, and most importantly COVID-19.

Post updates instantaneously to the Knowledge Panel and maps. Get creative with photos, videos, call-to-actions, coupon codes, and more - in the most visible real estate on Google search results to increase conversions.

Get More Out of Google Q&A

Eliminate the difficulty of posting and responding to Google Q&A.

Monitor and engage with customers to boost brand reputation and provide accurate responses to decision-influencing questions. Review, respond, flag, filter, make notes, receive alerts, and more - all in one place. Control the conversation, take command of valuable SERP real estate while providing accurate information at a crucial point in a customer’s purchase journey.

Google Questions and answers

Get More Out of Google Q&A

Eliminate the difficulty of posting and responding to Google Q&A.

Monitor and engage with customers to boost brand reputation and provide accurate responses to decision-influencing questions. Review, respond, flag, filter, make notes, receive alerts, and more - all in one place. Control the conversation, take command of valuable SERP real estate while providing accurate information at a crucial point in a customer’s purchase journey.

Social Features

Social Listening

Social Monitoring

Improve your digital marketing strategy by listening. See all conversations around your brand across all major social sites gathered into one place.

Sentiment Analysis

Sentiment Analysis

Understand what your customers like and dislike about a product, service, or experience. Get an ongoing analysis of conversations.

Topic Monitoring

Topic Monitoring

Track important keywords related to your brand and industry to efficiently measure results, improve strategies, and guide decisions.

Social Posts

Social Posts

Conveniently create posts to various social channels in one place. Schedule in advance, edit, and view posts in an organized Calendar view.

Google Posts

Google Posts

Instantly post updates to multiple locations on Google's Knowledge Panel and maps for: What's New, Offer, Product, Events, & COVID-19.

Google Q&A

Google Q&A

Monitor and engage at scale with customers asking about your locations. Teams can also flag, filter, make notes, get alerts, and more.

Social Calendar

Social Calendar

Plan out your social engagement campaigns and strategies by scheduling posts in advance across multiple channels for max efficiency.

Leaderboard

Leaderboard

Identify locations that are top performers and which need targeted marketing assistance. Compare metrics on a single location or group.

Competitive Analysis

Competitive Analysis

See who is ranking alongside your brand locations for critical keywords. At a brand level, see how you rank against top competitors.

White Glove Service

White-Glove Service

Brandify aligns with your brand's communication guidelines in order to deliver the timely responses your customers want and expect.

Ongoing Support

Ongoing Support

Our local search experts work with you to develop a strategy specific to your business needs. Think of Brandify as an extension of your team.

View More

9-Benefits-of-Facebook

Learn about the 9 benefits of having a Facebook Page for your business with our blog post.

READ MORE

Facebook-Analytics

Read our blog post on how to analyze your Facebook data to make better business decisions.

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Claim Your Listings

Learn how to claim your listings on popular social media platforms with our Knowledge Hub articles.

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From Our Clients

Charla Dumas, User Experience Manager | MoneyGram

“One of our biggest challenges is tying together the user, online location information and the user actually going to that location. We’ve got to bridge that experience together better so it’s a whole end-to-end customer experience.”

Frequently Asked Questions

Now that social media has gone mainstream, many brand managers are wondering how to effectively integrate social media into their local marketing mix. Social media management involves creating, scheduling, analyzing, and engaging with content posted on platforms like Facebook, Twitter, and Instagram. Social media is important for SEO purposes, and it's crucial to consumers that brands are active on social. Brands need to create a strong social strategy to stay relevant and communicate with consumers online - especially at the local level.

Multi-location brands need to know what people are saying about their stores or branch locations online. Social media monitoring gives brands a way to harness, monitor and scale their online marketing strategies, so they can improve the speed at which they respond and take action based on their customers' online posts. Brandify helps brands easily connect with customers by allowing them to monitor and respond to reviews from various platforms within one unified dashboard.

Brands who engage directly with customers benefit from uncovering valuable insights about customers and how they view your products, services, and brand. Brands can better manage complaints and questions in a timely manner and develop stronger value propositions by showing prospects and customers that you care. Socially active brands build better relationships with their customers, which creates brand loyalty and trust. Brandify will work with you to create a well-structured digital marketing strategy that aligns with your business goals. Find all of your social tools in one place. Schedule, post, monitor, and view campaign results for all locations.

Monitor performance of locations in comparison with each others, as well as customizable location groups. Our proprietary Brandscore metric as well as other comparative metrics help you identify which locations are top performers and which are in need of targeted marketing assistance.

Compare your digital performance at the local level against the performance of top competitors in your sector. Our proprietary Brandscore metric as well as other comparative metrics help you identify areas of success as well as opportunities to outpace the competition with campaigns targeted to specific activities or geographic regions.

Mine reviews and social data for trending topics and associated sentiment. See how popular topics and sentiment trend historically. Brandify's sentiment analysis tools make use of machine learning to understand consumer intent and glean insight from social data at scale.

Google Posts provides brands with a convenient way to post text and photos directly to Google My Business. Content appears on the Knowledge Panel and on Google Maps. Posts receive prominent placement in mobile search, and although they function like a business advertisement, they are currently free to use.

Google business listings have a question and answer feature that lets any user ask or answer questions about a business. Google’s Q&A feature is frequently overlooked by brands. However, when it’s monitored and used effectively, it can be a valuable tool for staying ahead of the competition.

Many brands are now using Google Q&As to improve their ranking in local search. Google Q&As give businesses a way to display information that may not be available in the structured attributes of Google My Business or a business’s own website.

Google Posts allow businesses to post text and photos directly to Google My Business. Posts appear on the local panel and on Maps, and they are completely free for businesses. Posts can be used to highlight seasonal offers, same-day flash sales, new product launches, special promotions, emergency updates, open positions, new arrivals, and top products.

Google Posts become less prominent after 7 days, so brands should plan to continue adding new Posts on a regular basis. The only exceptions to the 7-day rule are event and offer Posts, which can be configured to display for the duration of the event or offer.

As a best practice, multi-location businesses should create custom landing pages to match the content in all Google Posts. Brands that are finding it difficult to manage Google Posts at scale via API connection should find a partner like Brandify to streamline and optimize the process.

Multi-location brands can use Brandify's tools to post to local Facebook pages at scale, using various media types: text, images, videos and more.

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Build Better Relationships Through Social

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