Guide to Review Response

The biggest review engines (Facebook, Google, Yelp and Foursquare) offer a wealth of insight into brand perception. For that reason, review moderation and response are both strategies that should be utilized to get the most out of positive, negative and neutral reviews.

What's Inside:

  • The importance  of understanding your customers via reviews 
  • How to handle negative, positive and neutral reviews
  • Tips to effectively handle reviews at scale

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