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Voice Search

Preparing For The Voice Search Era

 You’ve heard the term, but you may still be asking the question: What exactly is voice search? Voice search allows users to search the internet by sp...

Google SEO Voice Search holiday 2017

Holiday 2017 Countdown: Are Your Locations Smart?

This holiday season, customers will be expecting that the brands they love and trust are leveling up to meet their demands. But these demands are not ...

Voice Search AI Chat Bots

What the Latest Google My Business Update Says about Local for Brands

Image via Mike Blumenthal Back in November of 2016, Google began experimenting with the concept of including a messaging feature within Google My Busi...

Voice Search

How Brands Can Use Voice Search to Win Local

In today’s world, vocal is local. In fact, Mary Meeker confirmed at last month’s Code Conference that with so many users on the go, voice is now begin...

Voice Search Machine Learning Artificial Intelligence

Are Voice Search Analytics Coming to Google?

Artificial intelligence and voice search are, undeniably, some of the biggest technological trends of 2017. Not only do these technologies provide mar...

Voice Search Local Listings Mobile

6 Fatal Customer Loyalty Mistakes and How to Avoid Them

Losing customers can cost brands millions or even billions of dollars annually; conversely, gaining and retaining loyal customers can more than double...

Voice Search Artificial Intelligence

Customer Intelligence and Cognitive Tech Take Center Stage at #CES2017

The Consumer Electronics Show (CES) celebrated its 50th anniversary in Las Vegas, Nevada this year for another eventful show filled with would-be futu...

Artificial Intelligence Voice Search Local SEO

New AIs Offer Surprisingly Traditional Results for Local

As local SEOs continue to make predictions for changes to local search in 2017, a prevailing theme has been the idea of a single answer to search resu...

Artificial Intelligence Local Marketing Voice Search

2017 Predictions and Prep: How AI Will Transform Local Commerce

With the arrival of Microsoft’s Project Evo debuting to rival the likes of Google Home, Amazon Echo and IBM Watson last week, it is evident that 2017 ...

Google Artificial Intelligence Voice Search

2017 Predictions and Prep: What’s Next for Google Local SERPs

At the beginning of this week, Jennifer Slegg pointed out that Google seems to be testing a new card-style layout for search results. This new format ...